REFUND POLICY
Refund Policy
Zippo Express Return and Refund Policy
At Zippo Express, we strive to guarantee the satisfaction of our customers. If for any reason you are not satisfied with your purchase, we are here to help you with our return and refund process. Next, we detail our policy
Returns
We accept returns within 30 days after receipt of the product. The product must be in its original condition, without using and in its original packaging. Return Process: Contact our customer service team to request a shipping authorization. return.Pack the product securely and ensure that it includes all accessories and original materials.Send the product back to the address we provide.Refunds:Once we receive and verify the returned product, we will process your refund.The refund will be will be made using the same payment method used in the original purchase. Please note that original shipping costs are not refundable, unless the return is due to an error or a defective product. Products Not Eligible for Return: Some Products, such as those marked "Final Sale" or personalized products, may not be eligible for return. Consult the product description before making your purchase.
Exchanges: We currently do not offer direct exchanges. If you want a different product, you must return the original product and make a new purchase. To begin the return process, or if you have any additional questions, do not hesitate to communicate with our customer service team.
We are here to provide assistance and resolve any issue that may arise. Kind regards,
The Zippo Express team
Zippo Express Return and Refund Policy
At Zippo Express, we strive to guarantee the satisfaction of our customers. If for any reason you are not satisfied with your purchase, we are here to help you with our return and refund process. Next, we detail our policy
Returns
We accept returns within 30 days after receipt of the product. The product must be in its original condition, without using and in its original packaging. Return Process: Contact our customer service team to request a shipping authorization. return.Pack the product securely and ensure that it includes all accessories and original materials.Send the product back to the address we provide.Refunds:Once we receive and verify the returned product, we will process your refund.The refund will be will be made using the same payment method used in the original purchase. Please note that original shipping costs are not refundable, unless the return is due to an error or a defective product. Products Not Eligible for Return: Some Products, such as those marked "Final Sale" or personalized products, may not be eligible for return. Consult the product description before making your purchase.
Exchanges: We currently do not offer direct exchanges. If you want a different product, you must return the original product and make a new purchase. To begin the return process, or if you have any additional questions, do not hesitate to communicate with our customer service team.
We are here to provide assistance and resolve any issue that may arise. Kind regards,
The Zippo Express team
